Shipping

Shipping dates will vary, depending on each piece. Smaller items qualify for FedEx shipping, heavier items will need to be sent white glove or freight. Your shipping charges will be displayed when you enter the zip code of the address. Orders are processed within 72 hours of receipt, the anticipated shipping timeframe is approximately 1 weeks for FedEx and 3-6 weeks for white glove. All ship dates, however, are approximate and are subject to change without prior notice.

FAQ

What is the difference between White Glove and Freight Delivery?

White Glove shipping is the term used to describe delivery services in which your furniture is delivered to you and placed inside the home.

Curbside or freight shipping involves shipping your items to the specified destination and dropping it off at the curb, leaving the task of moving the furniture inside and disposing of the pallet.

If your piece is being delivered via FedEx

We take great pride in making sure each piece is 100% perfect before it's sent out. We carefully wrap each piece to guarantee that it will travel safety and get to its final destination perfectly! Once FedEx picks up the piece, a tracking number can be found linked to your account. Simply click on the FedEx number and track your package. Remember FedEx only picks up at our warehouse twice a week.


If your piece is being delivered White Glove

White glove pieces are picked up once a week. Pieces are then transferred to a holding facility in Southern California. The furniture is then trucked to a facility that is "close" to the delivery address. Remember the piece is being trucked... This process can take some time. The delivery company will call you to set up an appointment window when their delivery trucks will be in the delivery area. White glove delivery will take up to 4-6 weeks depending on the delivery address.

If you want Freight Delivery

We can get special freight quotes if you are interested. Remember the pricing is very similar to white glove and you will have to move the furniture in to your home once the pieces are delivered curbside.

Please expect one week to process your order. If you have any questions on delivery status, please let us know.

How do I track my shipment?

We will update your tracking information as soon as your piece is picked up for transit. Please call if you have any questions about specific pieces.




You can track your order online at:

FedEx: www.fedex.com

Metro White Glove: Metropolitan Delivery or call 626-472-2070

Sun White Glove: Sun Delivery Inc. or call 336-472-5000

Seko 7 Day Freight visit: Seko or call 630-919-4993

Local delivery, ADS, and Local Motion shipping please contact our warehouse at 323-800-4600